Reflecting on a year of resilience, recognition, and renewed optimism
By Chris Stock, Percipient
After the disruption of 2020, few of us expected 2021 to bring the same level of unpredictability. Yet, once again, businesses found themselves navigating a year of constant change, adapting not only to shifting restrictions but also to entirely new ways of working.
At Percipient, we saw these challenges as opportunities to grow, learn, and deepen our relationships with both our customers and our team. Despite the turbulence, 2021 became a year of success, innovation, and quiet confidence in the future.
Cloud at the Core of Change
As digital transformation accelerated across every industry, one truth became clear: the cloud was the enabler of progress. For many of our customers, cloud-based solutions have become the unsung heroes, allowing them to work remotely, access real-time data, and collaborate without barriers.
Those who had already moved to the cloud navigated the shift with relative ease. And those who transitioned during the year quickly saw the benefits: improved visibility, faster reporting, and more agile decision-making. In fact, for many businesses, the cost of standing still became far greater than the investment in change.
Remote Delivery, Real Results
Fortunately, Percipient was no stranger to remote deployment. Having pioneered remote delivery models long before COVID, we were able to maintain project momentum, reassuring customers that it was very much business as usual—even when “usual” was constantly changing.
From rapid Sage Intacct implementations to more complex Sage X3 rollouts, our teams adapted quickly and efficiently. Remote delivery proved not only possible but, in many cases, more efficient, accelerating time to value and reducing disruption.

Recognition, Growth, and Gratitude
One of the proudest moments of our year came in December, when we were named Sage Intacct Partner of the Year at Sage’s annual UK & Ireland partner event. This recognition, based not just on sales volumes but also on successful project delivery and customer feedback, was a testament to the hard work and dedication of our entire team.
We also grew our team by 25%, welcoming seven new consultants across our Sage practice. As we look to 2022, we’re committed to investing even further in our people because we know that their expertise, passion, and collaborative spirit are what make Percipient different.
Looking Ahead with Optimism
We ended 2021 on a high note—celebrating our successes together at our first in-person Christmas party in two years. It felt especially meaningful to connect in person, reflect on how far we’ve come, and look forward to what’s next.
As 2022 begins, uncertainty remains—but so does our optimism. We’re entering the year with momentum, clarity, and a renewed focus on:
- Expanding our cloud offering
- Deepening our relationships with Sage
- Strengthening customer retention
- Helping organisations build agility, resilience, and growth
Let’s Make 2022 a Year of Clarity and Confidence
At Percipient, we help organisations modernise finance and operations using powerful cloud solutions like Sage Intacct. Whether you’re starting your digital journey or scaling your cloud investment, our expert team is here to help.
- Award-winning Sage partner
- Proven remote implementation model
- Deep industry expertise in hospitality, not-for-profit, and tech
- Dedicated support every step of the way
The world may still be changing, but with the right technology and the right partner, your business can move forward with confidence. Let’s start that journey together. Call us today on 01606 871332 or book a free consultation with one of our Sage experts.