Sage Intacct Customer Journey
Implementation & Support Partner

Your Customer

We talk about this a lot but just as every business is unique, so is every project we undertake. Having said that, there are certain processes that we go through on every customer journey, to create their ideal solution.

Our Tried & Tested

Your Customer Journey with Percipient

Your Success
Is Our Success

We want to help you get the most out of your Sage software which is why we assign a customer success manager to ensure that you:

  • Realise Maximum Benefits
    We’ll arrange regular calls to ensure you get the maximum benefit from your investment.
  • Gain Value Add Services
    We’ll ensure that both your software and our services add value to your business strategy.
  • Receive Up-To-Date Training
    To ensure your team is confident using your software, your customer success manager is on hand to identify any potential training gaps.
  • Achieve Continuous Development
    With our ongoing support, we’ll ensure you’re updated with the latest software developments and feature releases.

Annual Review

Your customer success manager is responsible for scheduling your yearly system review. This complimentary service provides reassurance that your Sage Intacct system continues to deliver against the ongoing goals and objectives of your business.

These system health checks help to identify and realign any gaps in your system knowledge, provide any proactive fixes, and ensure that as you grow, the system grows with you.

System Health Checks

What you can expect
with Percipient

Following our tried and tested methodology, we start by getting an understanding of your pain points, what works well, and where our technology can help you to improve.

Then, working collaboratively we design a Sage Intacct solution to evolve around your business needs.

See how we've helped others

Call us

01606 871332
10 Cheshire Avenue,
Cheshire Business Park, Northwich,
Cheshire, CW9 7UA

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