This Corporate Social Responsibility (CSR) statement outlines how we aim to ensure we have a positive impact on our community and the communities of partners and customers.

Our CSR policy focuses on four key areas where we believe we can make a difference:

Our Team

Percipient is committed to the well-being and continual development of all employees. Our team is appreciated and valued, with regular opportunities for feedback to ensure every employee clearly understands their role and how they contribute to the business.

We expect all employees to uphold the same high standard of business practice and every person that we interact with should experience behaviours in line with our values such that we create a culture that is positive, and people want to be a part of.

Our aim at Percipient has always been to build an environment where people are able to be open and feel safe to speak up, especially where they are troubled by anything that may negatively impact themselves, colleagues, customers or the business.

Individuals are recognised and rewarded based on performance, effort, and contribution to the team.

And we fully support diversity, fairness, and equal opportunities; and aim to involve and consult with employees regularly on the direction of the business.

Our Customers

We aim to build relationships with all stakeholders based on our core business values:

• Honest
  We speak truthfully and act with sincerity.
• Empathetic
  We understand your motivations and we care about your needs.
• Adaptable
  We aim to be as flexible as possible to suit your requirements.
• Reliable
  We perform consistently and accurately.
• Talented
  We are a highly skilled and accomplished Sage partner.

We strive to achieve the highest ethical and professional standards by providing our customers fair value, consistency and reliability.

Our Environment

We are aware of our environmental impact as a business and we’re committed to reducing our energy consumption and waste in landfills.

We aim to take all the appropriate steps to mitigate the impact we have on the environment. Implementing procedures that seek to improve our environmental performance, and providing training when necessary, so employees understand their environmental responsibilities.

Our Community

Percipient recognises the importance of the local community. We promise to be sensitive to the needs of local people and groups and strive to make a positive impact in their communities.

As a member of the Sage Foundation, we fully support and encourage our employees, partners, and customers, in their efforts to volunteer.