Reflecting on a year of resilience, reinvention, and remarkable teamwork
By Chris Stock, Percipient
As the new year begins, we usually take this time to reset, re-energise, and map out bold plans for the months ahead. But as we all know, 2020 was anything but usual.
It was a year that tested every business, including ours. Plans were paused, priorities shifted, and a new world of remote working emerged. However, it was also a year that brought out the best in people, and at Percipient, it reminded us of what truly matters.
Adapting Fast, Staying Connected
Thankfully, we were well-positioned when the world changed. Having successfully completed remote projects in 2019, we had the team, the tools, and the mindset to keep going without missing a beat.
In fact, for the first time ever, we signed a new customer, delivered an entire implementation, and provided ongoing support—without ever meeting them in person. This was a powerful demonstration of what’s possible when you embrace technology and trust your people.
Even as uncertainty loomed, demand for digital transformation didn’t slow—it accelerated. Businesses quickly realised the need for robust finance systems, cloud-first thinking, and scalable, remote-ready platforms. And we were right there to support them.
The Power of People
The true highlight of 2020 wasn’t just our financial performance—it was the strength of our team.
From virtual coffee breaks to weekly wellness check-ins, our people created ways to stay connected and support one another. Their creativity, resilience, and kindness turned a challenging year into a powerful one.
We’ve always believed that culture drives performance, and 2020 proved it. Our “Percipient Way” isn’t just about delivering great results—it’s about doing it with empathy, integrity, and teamwork.
Milestones Worth Celebrating
Despite the year’s challenges, we achieved several milestones that deserve a spotlight:
- Sage Platinum Elite Winners:
We kicked off the year in Nevis, celebrating global recognition alongside Sage partners worldwide. - Sage Intacct Launch Success:
We sold and delivered our first Sage Intacct projects, becoming one of just four UK launch partners. - New Revenue Models:
We began transitioning to a subscription-based model—an investment in long-term, sustainable growth.
These accomplishments aren’t just wins for us—they’re proof that agility, vision, and partnership can thrive in any environment.
Looking Ahead with Confidence
While 2020 forced us to adapt quickly, it also sharpened our focus. We’re more committed than ever to helping businesses leverage technology to streamline operations, gain clarity, and fuel growth.
As we step into 2021, we’re building on a solid foundation of experience, trust, and purpose. With an even stronger team, expanding partnerships, and a growing list of satisfied customers, we’re excited for what lies ahead.
Let’s Redefine What’s Possible in 2021
At Percipient, we help businesses modernise finance, embrace cloud solutions, and prepare for the future—whatever it brings.
- Experts in Sage Intacct
- Proven remote implementation model
- Trusted by hospitality, service, and fast-growing brands
- Dedicated to long-term partnership and support
Let’s make this your most agile, insight-driven, and successful year yet—with Percipient by your side. Call us today on 01606 871332 or book a free consultation with one of our Sage experts.
