How Sage Intacct’s collaborative approach empowers users,
drives innovation & ensures lasting value
By Kody Devlin, Percipient
When it comes to financial management software, evolution is everything. Businesses need platforms that not only keep up but also actively anticipate and respond to changing needs. That’s exactly what sets Sage Intacct apart: a customer-first development philosophy backed by a thriving community and continuous product innovation.
At the heart of Sage Intacct’s success is a clear and consistent focus on collaboration, user input, and shared progress.
Always Current, Always Improving
Thanks to its multi-tenant cloud architecture, every Sage Intacct customer operates on the same version of the software. That means every quarterly update instantly delivers new features, regulatory updates, and usability improvements—without downtime or costly upgrades.
But what makes those updates truly impactful is the way they’re shaped: by customer feedback, partner input, and real-world usage.
Community-Powered Innovation
The Sage Intacct Community is a dynamic, interactive hub where users from across the globe connect to share ideas, report challenges, and request new functionality.
From submitting product suggestions and joining peer discussions to voting on new features, every user plays a role in shaping the future of the platform.
It’s a collaboration with a purpose—ensuring that genuine customer needs inform enhancements.
The community also promotes learning and discovery, flagging useful assets like:
- Webinars and training sessions
- Support documentation and how-to guides
- Tips for unlocking underutilised functionality
Whether you’re a seasoned CFO or a new finance user, the platform empowers you to get more from Sage Intacct at every stage of your journey.
Your Voice, Amplified by Partners
At Percipient, we act as an extension of this feedback loop—amplifying our customers’ voices and advocating for meaningful change.
When multiple customers identify the same need, our close relationship with Sage allows us to escalate that request and influence the product roadmap directly. As a trusted Platinum Elite Partner and Sage Intacct UK Partner of the Year 2024, we’re in a unique position to represent our customers’ interests with impact.
This collaborative ecosystem between Sage, its partners, and its users is what makes Sage Intacct such a powerful and future-ready platform.
Evolution That Never Stops
Customers consistently tell us how much they value the pace of improvement Sage Intacct delivers—and the level of influence they have in that process.
As a partner, we help supercharge that capability by staying close to both the customer experience and the Sage product team. The result is a platform that evolves in real time, aligns with business priorities, and grows with you.
Whether it’s unlocking untapped functionality, streamlining workflows, or introducing entirely new capabilities, this continuous improvement model is what makes Sage Intacct a standout choice for finance transformation.
Ready to Work with a Sage Intacct Partner Who Puts Your Voice First?
At Percipient, we don’t just implement software—we act as your strategic partner, helping you maximise your investment in Sage Intacct and shape its evolution to match your goals.
- Sage Intacct UK Partner of the Year 2024
- Platinum Elite Sage Partner
- Specialists in hospitality, healthcare, not-for-profit & more
- Dedicated support, strategic insight, and real advocacy
Book your free discovery call with one of our Sage specialists today or call the team on 01606 871332 and let’s shape the future of finance—together. Discover what’s possible with Sage Intacct and Percipient.