Welcome To Percipient
Thank you for choosing us.
SEAMLESSSTART
We’re delighted to be part of your business journey. With over 20 years of experience, you’re in great hands as we help you get the most from Sage Intacct.
From day one, we’ll set clear expectations and milestones, so you always know what’s coming next.
Our expert project team will guide you through every step of your implementation — from kick-off to go-live — with regular check-ins and transparent communication.
ONGOING SUPPORT
Once your system goes live, we’ll transition you to our dedicated support team.
You’ll receive:
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A named support contact who becomes an extension of your team
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Access to our online support portal for tools, training, ticketing, and updates
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Help with hosting, technical queries and system updates
We’re here to make your day-to-day system use smooth and stress-free.
Customer Success
Your journey continues with proactive support from your Customer Success Manager. They will:
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Check in regularly to ensure everything is working as expected
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Help you get more value from your system over time
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Advise on optimisation, new features and ways Sage Intacct can support your growth
NEED HELP OR HAVE QUESTIONS?
We’re always here to support you.
Visit your support portal or get in touch directly if you need anything, from login help to guidance on features or reporting.
Let’s make this partnership successful — together.