Creating a Winning Culture: Why Recruiters Must Embrace Change
to Maximise Digital Investment and Stay Ahead
By Katie Maw, Percipient
The recruitment sector continues to face a complex, fast-evolving landscape. A global skills shortage, shifting market dynamics, and a disconnect between job vacancies and candidate availability have become the norm rather than the exception.
Despite these challenges, more than half of recruitment firms remain confident in their growth potential. Yet, 67% say they’re facing heightened competition, where agility, innovation, and operational efficiency are critical differentiators.
Embedding Digital at the Core
To capitalise on opportunities and stand out in a crowded market, recruitment businesses must focus on building the right organisational culture, one that embraces change and is fit for long-term success.
Technology, particularly within finance, is playing a pivotal role in this evolution. But while many firms are investing in digital tools, too few are pairing that investment with the cultural and behavioural shifts needed to make it stick. In fact, 44% of recruitment leaders admit their teams lack the skills to adopt new technologies effectively.
Bridging the Gap to Real-Time Insight
One major roadblock is the continued reliance on external or outsourced finance functions. While this model can work in some cases, it often leads to fragmented systems, delayed reporting, and missed opportunities to act on real-time data.
Digital transformation efforts often stall when companies cling to outdated ways of working. Without a shift in mindset and process, the benefits of modern finance tools like Sage Intacct are diluted.
A New Approach to Financial Management
Moving to an intelligent, real-time financial platform is more than a systems upgrade—it’s a cultural evolution. Sage Intacct offers recruiters a smarter way to manage performance, profitability, and growth, but it requires people to come along for the journey. That’s where change management becomes essential.
Five Steps to Change Management Success
At Percipient, we’ve seen how embedding change management from the outset can dramatically improve the success of finance transformation projects. Here are five practical steps:
1. Secure Executive Buy-In Early
Assemble a cross-functional team to drive the project forward, champion adoption, and act as internal advocates. Break your rollout into phases—from streamlining month-end reporting to using intelligence for strategic board planning.
2. Set Realistic Goals & Milestones
Define what success looks like, and track progress with regular check-ins. Involve teams early—especially sales—by linking better reporting directly to their goals (e.g., commission and profitability insights).
3. Celebrate Small Wins
Recognise progress at every stage. Early wins build momentum, reassure stakeholders, and help maintain engagement across the business.
4. Start Small, Scale Smart
You don’t need to overhaul everything at once. Migrate ledgers and core processes first, then expand functionality as confidence grows. This staged approach reduces disruption and builds trust in the new system.
5. Adopt a Change Mindset
Sage Intacct isn’t just another finance tool; it’s a strategic platform that enables better decisions, faster. Embedding a culture that embraces change and continuous improvement is vital to unlocking its full value.
Lead the Change – Don’t Chase It
Digital transformation is a powerful enabler of scale, agility, and competitive advantage. But without a cultural shift to match, even the best systems can fall short.
Recruiters who embrace change, champion digital innovation, and invest in modern finance platforms like Sage Intacct will be best positioned to lead in the years ahead.
Ready to Build a Winning Culture with Smarter Finance at Its Core?
If you’re serious about scaling your recruitment business, improving performance, and staying ahead of the competition, now is the time to act. Get in touch with the team at Percipient today on 01606 871332 or request a free consultation and discover how Sage Intacct can help you lead change, not chase it.