The Beaumont Mayfair Modernises Financials with Percipient

Sage Intacct delivers intelligence, scale and future-proofing to a luxury boutique hotel in just seven weeks.

The Beaumont Mayfair is one of London’s most prestigious luxury hotels. As the business evolved, it needed a modern financial management solution that delivers greater visibility, streamlines reporting, and supports informed decision-making across the organisation.

Percipient implemented Sage Intacct, providing real-time financial insights, automated reporting and enhanced operational control. The solution has improved efficiency, strengthened financial governance and equipped leadership with the data needed to drive performance and future growth.

About The Beaumont Mayfair

A Grade II-listed luxury hotel in Mayfair, London, The Beaumont pulls off a rare feat: being an Art Deco modernist hotel with a boutique attitude. Tailored for individuality, contemporary chic defines the mood without compromising warmth and genuine comfort. The elegance here is effortless, bold, beautiful, seductive, decadent, and risqué.

From Sage 50 to 200 to Sage Intacct

As part of an initiative to modernise its financial management, The Beaumont decided to replace its Sage 200 system with a modern, cloud-based platform that could scale, support future-proof intelligence, and support growth plans.

The team needed a more efficient, effective way of working, with increased automation to free up finance team resources. With innovation as the goal, leveraging these resources to add strategic and operational value to the business was imperative.

The Beaumont selected Sage Intacct for its close alignment with the hotel’s goals and its ability to integrate seamlessly with third-party revenue and procurement applications across the hotel’s digital portfolio via Percipient Cloud Connect. Managed by Percipient, The Beaumont went live with Sage Intacct after just a seven-week project.

New Possibilities

Simran Singh, Finance Manager at The Beaumont Mayfair, commented:

“More than just another accounting system, Sage Intacct has truly brought a mindset change and a new way of working for our finance team. We no longer need to manually post transactions and combine data in spreadsheets as we did before. Everything imports directly into Sage Intacct, allowing us to analyse and review insights in just a couple of clicks. Instead of spending time searching for data, the team can use intuitive dashboards to focus on specific areas, dig into details as needed, and challenge assumptions to refine planning and performance.

“The time we’ve been able to save as a result of this speedy intelligence equates to a full-time role, which is now spent delivering the value and innovation we set out to achieve at the outset of the project.”

A One-Stop-Intelligence Shop

This modern approach to financial management within The Beaumont has proved particularly valuable in supporting a new executive team, which can now access up-to-date financial information at any point. The system generates month-end board packs for management meetings in just a few days and provides accurate, in-depth analysis, giving executives a single, consistent version of the truth to support decisions and planning.

More reliable, timely, and granular insights, supported by integration with revenue and procurement systems for a cohesive view, enable the board to have more meaningful, proactive conversations that resolve queries and highlight opportunities.

For example, with four entities—hotel operations, The Beaumont’s parent company, and three other entities—Sage Intacct manages each P&L deftly through its multi-entity management capabilities, showing individual performance across dashboard tabs. In parallel, Sage Intacct can quickly create consolidated reports, saving time while delivering consistency and control. According to Simran, Sage Intacct is like a one-stop intelligence shop:

“The hotel industry, particularly in London, is incredibly competitive, and we make no secret of the fact that we have to bring our A game consistently to ensure we delight and retain our customers and always be one step ahead in serving their future needs.

“Against a backdrop consisting of numerous challenges, from price volatility, demand shifts, labour shortages and sustainability, Sage Intacct represents a clear USP in fulfilling this. Not only does it provide the visibility to navigate a changing landscape, but we can do this in the most agile, customer-focused and profitable way.”

Having gone live at the start of this year, The Beaumont is just six months into its transformational journey, but the team already loves Sage Intacct and feels incredibly empowered and confident in how they work now. Because the system helps them work more intelligently, executives have also seen morale and productivity improve.

The Percipient Value

“One of the key drivers of our success so far is Percipient,” explains Simran. “We genuinely wouldn’t be where we are now without the team’s support and guidance throughout the process, and to say that they have been a truly outstanding partner throughout the selection process, project and beyond would be an understatement.

“They are always on hand to answer questions and guide us through any issues, which are always solved quickly; and regular check-ins with the team ensure we rarely come up against any surprises.

“Extending this even further, we get a heads-up of any new functionality coming out from Sage, which is great as we want to be at the top of our game and prepare fully so we can capitalise on new capabilities.”

Sage Advice

“Moving from Sage 200 to Sage Intacct is much more than an upgrade or migration; it represents a shift in mindset and a new way of working,” Simran concludes. “It has replaced traditional accounting systems with a modern, intelligent, intuitive and forward-looking dashboard to expedite what’s possible. Sage Intacct is a genuine game changer, and we’re excited to embrace new possibilities with this new superpower at our fingertips.

The Sage Intacct for Hospitality Experts

To learn more about upgrading to Sage Intacct or our Sage Intacct support service, contact us today or call 01606 871332.