Broster Buchanan Places First with Percipient

Several years after its initial deployment, Helen Spring explains how Sage Intacct is delivering intelligence and competitive advantage in a complex sector, and highlights the value of having the right team to maximise its potential.

About Broster Buchanan

Broster Buchanan is a professional recruitment consultancy focused on solving its clients’ talent needs and supporting candidates in identifying opportunities which match their aspirations.

With operations across the UK, Europe, and North America, including eight offices, Broster Buchanan’s people are driven, honest, brave, and future-focused, channelling innovation to deliver the best experience and ensure superior service for clients.

More than recruitment, the Broster Buchanan team fosters real-life connections in a constantly evolving workplace. With a wealth of blended experience across a broad range of industry sectors, its ethos is rooted in understanding a candidate’s career story and aligning it with organisations’ commercial and talent needs. In turn, this brings confidence and capability, helping individuals and clients to boost performance.

Forecasting in Uncertain Times

A global skills crisis, shifting market dynamics, and mismatches between job openings and candidate availability are converging to create a complex market for recruiters.

Against this backdrop, accurate forecasting to maximise both profit and performance is crucial, and it drove Broster Buchanan’s decision to deploy Sage Intacct in 2023.

“One of our major objectives was to leverage the platform to provide the board with access to live dashboards. Several years on from go-live, we are doing precisely that, and the exec team loves interacting with the intelligence-rich reports we’ve created.”

Exceeding Expectations

Thanks to their partnership with Percipient and the system’s brilliance, Broster Buchanan can now apply intelligence to experience and intuition to increase margins and profitability. In Helen’s words, access to this level of information allows the human brain to zone out the noise and deep dive into what the data means:

“Looking back now, we didn’t appreciate the scale of what was possible with Sage Intacct. The training sessions we’ve had with the Percipient team were pivotal in demonstrating its scope. They understand recruitment and are so diligent in helping us identify how Sage Intacct can help navigate challenges and pinpoint profit hot spots.

“As well as in-depth knowledge and expertise around Sage Intacct, consultants have real-world experience in the finance industry. And their extensive knowledge means they deliver capabilities which are aligned with our business, the integrations we need, and the reporting requirements of different groups across the business.”

Key Benefits Include:

• Reporting
  

  Sage Intacct’s reporting is powerful. The recruiter uses a wide range of dimensions for in-depth analysis and intelligence, which in turn powers meaningful, dynamic reports and automates them for easy access by execs and the wider team. Crucially, it can highlight which markets they are most successful in, which consultants are doing well in which areas, and whether specific salary brackets, industries or levels of experience are bringing more opportunity.

• Integration
  

  Percipient’s Cloud Connect API-based integration framework enables seamless integration across CRM, timesheets, and AP. This cross-business view amplifies intelligence and supports a comprehensive view of the entire operation, not just finance data.

• Efficiency
  

  Month-end is now completed on day two, compared with weeks previously. This frees up resources to focus on higher-value tasks, and performance can be reviewed within a meaningful window.

• Accuracy
  

  Because Sage Intacct underpins full automation, there is less margin for manual error, which breeds confidence. The team has the capacity and confidence to do what they do best: strategic planning based on automated, reliable reports.

A Performance-Driven Culture

“Ultimately, Sage Intacct has been a catalyst for important cultural change at Broster Buchanan,” Helen concludes. “We have truly embraced a new mindset in the way we access and use data. Because the team has seen the value of better insights, their appetite for more has increased. We’ve moved from feeding reports to people to people coming to us and asking for more data as they see how it helps them perform their job roles. This autonomy and empowerment are reaping dividends and represent a clear commercial advantage.

“My role as Head of Finance has also changed as a result of this capability. In the early stages of the deployment, we had a lot of work to do to bring people along and cultivate the right culture to maximise the system’s potential.

“Now, it’s inspiring times for us as a business, and Sage Intacct does change both the value finance brings to the broader organisation and the way we operate. We have a better handle on both the opportunity and the resources to exploit it, putting us in a very competitive position.

“Sage Intacct is limitless in its ability to scale and support our growth journey. We’re only scratching the surface of what it can do to sharpen our commercial advantage. With regular updates to enhance its functionality, we’re incredibly excited for what’s next.”

Sage Intacct for Recruitment

Ready to take your recruitment firm’s performance to the next level? Discover how Sage Intacct can unlock deeper insights, sharpen decision-making, and accelerate your business’s growth. Call us on 01606 871332 or book your free consultation with one of our Sage Intacct experts today.