Beannchor

Beannchor Transforms Hospitality Finance with Sage Intacct

Modern cloud finance platform delivers automation, intelligence and process fluency for one of Northern Ireland’s leading hospitality groups.

Beannchor, one of Northern Ireland’s leading hospitality groups, has transformed its finance operations with Sage Intacct and Percipient, creating a scalable cloud financial management platform that supports more than 50 outlets and processes millions of transactions each year.

By replacing legacy systems and manual spreadsheet-based processes, the family-run business has automated intercompany processing, improved reconciliation, gained richer operational insight and reduced its month-end close cycle by approximately one week.

Building a Finance Platform for Hospitality Growth

For almost two decades, Beannchor had relied on Opera from Pegasus Software, alongside Xero for some smaller entities. However, increasing transaction volumes and growing operational complexity were placing mounting pressure on these legacy systems, as well as the spreadsheets and manual processes needed to support them.

Managing nine different trading bank accounts, combined with high volumes of cash and credit card transactions, had become increasingly difficult. Manual bank feed processing was consuming substantial amounts of time, while convoluted reconciliation processes were becoming unsustainable.

Beannchor needed a modern finance platform that could support the business’s scale and complexity while creating a more consistent, connected, and automated way of working across the group.

Why Beannchor Chose Sage Intacct

After evaluating Microsoft Dynamics, NetSuite and Sage Intacct, Beannchor was immediately impressed by Sage Intacct’s modern user experience, automation capabilities and intelligent financial management functionality.

However, the deciding factor was the platform’s advanced bank feed capability, which competing systems could not match.

With Percipient as its implementation partner, Beannchor selected Sage Intacct to provide a future-ready finance platform that supports its current operations and continued growth.

Creating Finance Process Fluency

Before Sage Intacct, finance processes across entities were rarely synchronised. Different close periods, inconsistent journal structures and disconnected systems meant intercompany accounts had to be manually stitched together each month.

Reconciliation was time-consuming, errors were common and producing consolidated accounts was a painful process.

For example, employees frequently worked across multiple venues, requiring manual adjustments to payroll and journal allocations between entities. The lack of consistency across systems created unnecessary complexity and meant month-end reporting was never fully aligned.

By leveraging the API integration framework within Percipient Cloud Connect, Sage Intacct now integrates all entities seamlessly, automatically mapping codes and posting inter-entity journals in real time.

The result is a fully connected finance environment with complete process fluency across the group.

Making Month-End Close “Lovely”

The transformation has significantly streamlined month-end and consolidation activities. Automated workflows and predefined rules eliminate the need for repetitive manual intervention while ensuring consistency and accuracy at high transaction volumes.

“With 50–60 outlets, we process millions of transactions every year,” explains Sam Carolan, Financial Director at Beannchor. “Through automating these processes, we’ve saved significant amounts of time and removed the errors and inaccuracies which are inevitable with manual processing at this scale.

“Because preset rules are in place, we no longer need to query and correct items manually; the system has the intelligence to perform this automatically, and there are no cracks anymore. We truly have process fluency across the business.”

The impact on month-end reporting has been substantial, with Beannchor already reducing its close cycle by approximately one week, while identifying opportunities for further improvement.

In the words of members of the finance team, “close is now lovely!”

Delivering Measurable Finance Benefits

Since implementing Sage Intacct, Beannchor has already reduced its month-end close cycle by approximately one week, with further opportunities for improvement identified.

The dimensions functionality within Sage Intacct has also unlocked significantly richer operational reporting.

The business can now upload and analyse employee hours, rotas and campaign information to track KPIs such as revenue per labour hour and performance metrics by department, property or timeframe.

Managers can drill into detailed insights across rooms, occupancy, spend and performance indicators. As a result, decisions are more informed, faster and better controlled.

Initially viewed as a “nice-to-have”, Sage Intacct’s multi-entity functionality has quickly emerged as a transformational benefit for the business.

With staff regularly redeployed across multiple venues within a concentrated geographic area, intercompany process management has historically been highly manual and fragmented. Sage Intacct has helped replace that complexity with a more automated, consistent and visible way of working.

Building an AI-Enabled Finance Future

Looking ahead, Beannchor plans to further modernise its technology ecosystem by replacing and fully integrating its Property Management System and EPOS platforms through Percipient Cloud Connect.

This will further improve both data quality and operational visibility, helping the business connect financial, operational and performance data across the group.

Beannchor has also recently launched an AI scoping project, leveraging a third party, Nectari BI, alongside a dedicated AI team to explore how intelligent automation and predictive insights can further enhance operational performance and decision-making.

By combining Sage Intacct’s dimensional reporting with advanced analytics and AI-driven intelligence, Beannchor is building a future-ready finance platform designed to support continued expansion and innovation.

A Trusted Partnership

“Percipient has been a great partner, and the team are hugely supportive. I’ve worked with many providers throughout my career, and Percipient is one of the best partners I’ve experienced,” Sam concludes.

“We have regular calls, and on the rare occasion we encounter a query we can’t resolve internally, they are always available to help. The system itself is very stable, so issues are uncommon, but when something does arise, we know we have a trusted partner there to support us.

“This converged support, system capability and vision is incredibly powerful in helping cement our market position and underpinning our growth well into the future.”

Sage Intacct for Hospitality

Discover how Sage Intacct is helping hospitality finance teams gain real-time visibility, streamline reporting, and plan with confidence in an increasingly complex operating environment. If you’d like to learn more about Sage Intacct, explore our work with hospitality businesses like Beannchor, or discuss how we can support your organisation, get in touch with Percipient today or call us on 01606 871332.