Sage X3 Support
With a flexible approach to Sage X3 support, we can tailor a package to fit your unique business needs.
From technical needs and managing third-party applications to hosting – we can take care of every aspect of your system support, so you can concentrate on running your business efficiently.
Multi-Discipline Support Team
As a Sage X3 support customer, you can access our dedicated helpdesk for all your general system enquiries.
Our team of certified Sage X3 consultants will be matched to your business according to your industry needs and based on their area of speciality.
Taking a proactive approach to your system support, we will take care of any technical niggles before they cause any disruption; and we’ll deal directly with any third-party providers, so you don’t have to.
Finally, we will assign a dedicated Customer Success Manager to help manage and guide your non-technical support issues and training requirements.
Our Sage X3 support service includes:
Dedicated Sage X3 Helpdesk
Our dedicated Sage X3 Helpdesk is on hand seven days a week to help you with your system enquiries.
Certified Sage X3 Consultants
We match your support team based on your business and industry needs to ensure you get the maximum benefits from your Sage X3 system.
This complimentary service assures that your Sage X3 system continues to deliver against the ongoing objectives of your business.
Customer Success Manager
As an extension to your team, your Customer Success Manager will be a familiar point of contact for all of your non-technical support issues.
Training and Upgrades
We'll ensure that your team is confident using your Sage X3 software and that you're kept up-to-date with the latest system developments and releases.
We support Sage X3 finance, distribution, and manufacturing. We have a proven track record of deploying and supporting Sage on a multi-national basis, including Europe and the USA.
We’ve built long-standing relationships with our ISV partners, so you can rest assured that we are the best partner to help enhance your Sage X3 software.
Percipient Supports LGH
We pride ourselves on building long-lasting partnerships by following our core business values – to provide best-practice and complete service flexibility. The greatest testament to what we do is what our customers say about us.
Previously supported by Sage, hotel management group LGH turned to Percipient to review, upgrade, and support its Sage X3 business transformation across its growing hotel portfolio.
As part of the project, we created a roadmap to move their existing solution to the latest version, establishing a robust, scalable platform from which to navigate potential challenges and underpin future growth.
Percipient’s support desk ensures that any issues are resolved quickly, largely because the skills and experience of the consultants is entrenched in Sage X3, and the team has a deep understanding of our organisation and infrastructure.
Finance Systems Manager, LGH