Reflecting on a record-breaking year of customer success,
industry recognition, & team achievement
By Chris Stock, Percipient
As another year comes to a close, I’m reminded of how important it is to pause and reflect on what we’ve accomplished—not just in numbers, but in relationships, growth, and shared purpose.
Without a doubt, 2024 has been our most rewarding year to date. I want to extend a heartfelt thank you to our incredible customers, our partners at Sage, and, of course, the outstanding team here at Percipient, who make everything we do possible.
Hitting 100 & Beyond: Our Customer Journey
This year, we celebrated a significant milestone—approaching our 100th Sage Intacct customer. It’s a number that speaks volumes about the trust placed in us, the value Sage Intacct delivers, and the strength of our partnerships.
Highlights of the year include:
- A record number of new customer wins
- 60 active projects in hospitality and leisure, where we continue to lead the field
- New traction in professional services, particularly recruitment
- Expansion into the dental and care home sectors, supporting their digital transformation
- A 24% growth in team size to meet demand and maintain our high service standards
We continue to support all customers through our helpdesk and Customer Success Management (CSM) team, ensuring every customer gets the ongoing care and expertise they need.
Stories That Inspire
The numbers only tell part of the story. What excites us most is watching our customers evolve, modernise their financial processes, uncover new insights, and grow with confidence.
In 2024, we published a record number of customer success stories (one every single month), each showcasing the tangible impact of Sage Intacct, backed by the care and capability of the Percipient team.
Double Award Winners: Recognised for Results
We’re thrilled to have received two prestigious awards from Sage this year:
- Top EMEA Intacct VAR NCA ARR Revenue Winner FY24
- Sage Intacct Partner of the Year – for the second time (the only partner to achieve this distinction)
These awards place us in the Sage Platinum Club once again, a badge of honour that reflects the hard work, collaboration, and commitment of our people and customers alike.
Achieving this level of success requires bold vision, dedication to excellence, and market leadership. Your hard work and strategic execution have set you apart as a valued partner.
Derk Bleeker,
Chief Commercial Officer, Sage
Powered by People
All of our success—every milestone, every award—starts with our people. We’ve invested heavily in growing and strengthening our team this year, and I’m constantly inspired by the passion, kindness, and drive that our colleagues bring to their roles. Our customers often tell us, “Your people are your superpower” and I couldn’t agree more.
From our hybrid working model to dynamic team events like axe throwing and karaoke (yes, we uncovered some hidden talents!), our culture remains one of our greatest assets.
Giving Back, Going Beyond
A standout moment this year was watching our Marketing Director, Michelle Duffy, raise over £13,000 for Macmillan Cancer Support. From giving up chocolate to taking on mountain hikes—and ultimately conquering a fear of heights on a zipline—Chell’s determination and heart captured everything we value at Percipient.
Her journey was backed by our team and our partners at Sage, and it reminded us all that business success is about more than revenue; it’s about community, compassion, and giving back.
Looking Ahead: Ready for 2025
As we look forward to 2025, we do so with a clear strategy, a dynamic team, and deep gratitude for everything we’ve achieved. We’re more focused than ever on helping businesses adopt a more intelligent, data-driven approach to working, and doing it with heart.
From hospitality and leisure to healthcare, recruitment and non-profit, we’re here to support organisations ready to modernise, optimise, and thrive.
Ready to Transform Your Finance Function in 2025?
At Percipient, we help ambitious organisations streamline their operations, gain real-time financial visibility, and scale with confidence through Sage Intacct.
- Trusted by over 100 customers
- Award-winning Sage Intacct Partner of the Year
- Experts in hospitality, services, care, and tech
- Exceptional support, every step of the way
Make 2025 the year your finance team becomes your biggest strategic asset, with Percipient by your side. Call us today on 01606 871332 or book a free consultation with one of our Sage experts.