Business software specialists Percipient experiences significant improvements using Draycir’s Credit Hound credit control software.
Percipient is pleased to report great results following a new partnership with Draycir and their credit control software, Credit Hound.
Automating many day-to-day credit control processes, Credit Hound seamlessly integrates with Sage X3 to complement its functionality and help to manage cash flow.
The Percipient Accounts Team, who have been using Sage X3 as their internal finance system since 2017, launched Draycir’s Credit Hound with Spindle Document Management at the end of 2018 in a bid to increase the team’s efficiency and to streamline their processes.
“It is amazing software that is incredibly intuitive and easy to use, with minimal training required to get it up and running,” comments Julie Jones, Finance Manager, Percipient.
“Credit Hound has really improved how we work and has made sales invoicing and credit control so much quicker and easier. When creating sales invoices, Spindle automatically files the invoices and attaches to emails that are ready to send out to our customers. It then keeps track of aging and automatically generates letters that pre-empt and remind our customers of payment dates. Before Credit Hound this was very much a manual process that was much slower,” Julie explains.
Improved Customer Service
Introducing Draycir’s software has also improved general communication with customers who contact the Accounts Team.
“Reducing the amount of time we spend on admin has enabled us to concentrate on delivering a pro-active service when it comes to billing enquiries and remittances; building on the trusted relationships that we have with our customers,” Julie adds.
“The synergy between Credit Hound and Sage X3 has improved Percipient’s cash flow and has significantly reduced our debtor days for this financial year. It has provided us with an overall accounting solution that really is second to none,” concludes Julie.
If you would like to know more about Percipient or the benefits that Draycir’s software can bring to your business, get in touch or call us on 01606 871332.