Why Choose a Partner Model?
Georgia Key, Sage Intacct Lead Project Manager at Percipient, looks at the value of selecting a partner to support the deployment of Sage Intacct.
Selecting new systems to support business goals or digital transformation projects can be daunting. Without the right skills, experience, and knowledge, it can feel impossible. Working with a partner who can bring these attributes to the table and guide the best route forward brings a wealth of value to project success and long-term business performance.
The Benefits of a Partner Model
Even if you already have your next system in mind, or the business has already made that decision, working directly with a vendor isn’t always the right approach. A direct model often means an increased reliance on internal resources and, depending on the available accompanying services and support, can fall short of optimising the overall value of a deployment.
A partner model can address this resourcing gap, but selecting the right partner is vital. A common mistake when faced with partner selection is to opt for a consultancy that knows the software but lacks the industry and vertical sector experience necessary for a comprehensive understanding of the brief and scope. The best partner will know the software, have empathy through industry experience working in finance and accounting roles, and have insight into the dynamics and nuances of the relevant vertical sectors.
The Percipient Way
Percipient’s ethos is built upon these core areas, and we apply this to every single customer interaction using the following methodology:
- Listening
We spend early sessions exploring in depth our customers’ challenges, priorities, and nuances to ensure we can act as a true extension of their team. - Understanding
We apply what we learn to inform our perspective on where we can bring value, support goals, and exceed expectations. - Experience
We use what we learned from similar projects to scope a methodology and align it with our customers’ parameters and prerequisites. - Creativity
We design and scope the project based on these elements, recommending process improvements, addressing bottlenecks, and ensuring all available capabilities are leveraged for enhanced operational performance. - Diligence
We are rigorous in setting realistic and pragmatic project milestones and define regular check-in points to ensure time, budget, and deliverables stay on track. - Commitment
We are not just there to manage the project; we are a long-term partner to support and enhance value as your business scales and pursues growth.
Beyond Go-Live
This last point is so important, as while planning, securing buy-in, resourcing, scoping and managing expectations for a successful go-live is crucial, the value of the right partner extends way beyond project return on investment (ROI).
A partner should be precisely that: an external resource who acts in their customer’s best interests to help achieve your digital and business goals, from the point of software selection and beyond. And it’s those partners who can truly bring long-term value beyond go-live, where the difference between standard and exceptional fully plays out.
As a constantly available source of knowledge, experience and resources, the right partner offers the flexibility and creativity to guide your digital journey. Such a model means that you only pay for the time and skills you need, when you need them, whether it’s to add modules, support integrations with third-party applications, or provide support to head off any issues before they become problems.
In a world where digital is intrinsic to success, and change is the only constant, getting this decision right is paramount to success. As well as representing a flexible extension of your team and securing access to expertise and resources at the point at which you need them, the right partner can bring essential business value to help drive performance and achieve business goals throughout your digital transformation journey and well into the future.
Award-Winning Sage Intacct Partner
If you’d like to discuss the benefits of using an award-winning Sage Intacct partner to support your financial management, contact us or call the team today on 01606 871332.
